Do you ship outside of Canada?

Yes,  I also ship to the United States.

Is it possible to pick up my item(s) instead of having them shipped?

It sure is!  If you live in Niagara, Ontario or are going to be visiting this beautiful area, simply choose Local Pickup at checkout.  You will be contacted when your order is ready for pick up.

Can I return or exchange the item I purchased?

All items are final sale.  I do not accept returns or exchanges of purchased items.  However, if you have any concerns or questions about your order, please contact us at arbourglencreations@gmail.com. 

When can I expect my order? 

The current time turn around time from ordering to shipping notifications is 2-4 business days.  Shipping time is additional and once Canada Post has your order I no longer have any control over when it will reach you.

Linen throws are made to order.  Please allow three days for me to make this for you.  It will then be shipped to you.  If you need it sooner than that please contact me.  Often I am able to make one within one day, depending on what other orders need completion.  

Do you really donate all your profits?

Yes!  We really donate all our profits to organizations that help people who live in poverty.  

Which organizations do you support?

We want to support organizations that are already in place and have programs that help people who are living in poverty.  As such, some of the organizations we have donated to are Isaiah Projects, Kids Need Homes, Silverspire Church (for their shower program), the Royal Canadian Legion (from red poppy sales), the Indigenous Residential School Survivior Society (from orange poppy sales), the Open Drawer and Community Care.

I have also been able to establish an annual student award in Kettle and Stony Point First Nation.  

For the year of 2022, I have been able to donate just over $4000.  Thank you for all of your support.  I couldn’t do this without you.  💛